1. Introduction & Data Controller
DijitalWorlds (“we”, “us”, or “our”) is an independent app studio committed to privacy-by-design. This Website Privacy Policy explains how we collect, use, and protect your information when you visit our website (dijitalworlds.com, the “Site”). For privacy terms specific to our iOS and macOS apps (which process user photos, files, and hydration logs strictly on your device), please consult the respective product privacy documents available in our Legal Center.
2. Information We Collect on This Website
Technical Server Logs: When you visit the Site, our web servers automatically log standard network requests to maintain security and operational reliability. These logs may include your IP address, browser type, operating system, referring URL, pages requested, and timestamp. These logs are stored temporarily and analyzed only to diagnose technical errors and mitigate malicious traffic (e.g. DDoS prevention).
Communications & Support Requests: When you email us at [email protected] or reach out via our contact channels, we receive your email address, name (if provided), and the content of your message. We use this information solely to answer your questions and provide technical customer support.
3. Analytics & Google Tag Manager
We respect your privacy choices. We load Google Tag Manager only after you grant consent via our Cookie Notice by choosing “Accept analytics”.
If you choose “Necessary only”, no optional analytics cookies or scripts are loaded. Aggregated analytics data helps us understand general website traffic and page performance without identifying individual visitors. We do not use this Site to serve third-party behavioral ads or sell user browsing profiles.
4. What We Do NOT Collect
We do not require user accounts, logins, or passwords to browse this Site.
We never sell, rent, or trade your personal data to data brokers or third parties.
We do not track your activity across unrelated third-party websites or construct advertising profiles.
Our applications do not upload your personal photo library, disk contents, or health logs to our website servers; on-device processing remains strictly local to your Apple hardware.
5. Legal Bases for Processing (GDPR & KVKK)
We process your data under the following legal bases pursuant to Article 6 of the General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK):
• Legitimate Interests: Operating and securing our Site, preventing fraud, and diagnosing server issues.
• Consent: Loading optional web analytics scripts (Google Tag Manager) only after affirmative user opt-in.
• Contract / Pre-contractual Steps: Responding to support inquiries and user communications initiated by you.
6. Data Retention & Security
We retain server logs only for the minimum period required for security auditing (typically up to 30 days) before automatic deletion or anonymization. Support emails are retained as long as necessary to resolve your inquiry and maintain customer service records. We implement industry-standard encryption protocols (HTTPS/TLS) across all website connections to protect data in transit.
7. Your Privacy Rights
Depending on your jurisdiction (including the European Economic Area, the United Kingdom, California, and Turkey), you may have the following statutory rights regarding your personal data:
• The right to access, inspect, and receive a copy of any personal data we hold about you.
• The right to rectify incomplete or inaccurate personal data.
• The right to request the erasure of your personal data (“right to be forgotten”).
• The right to restrict or object to our processing of your personal data.
• The right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
To exercise any of these rights, please contact our privacy team at [email protected].
8. Children's Privacy
Our Site and services are not directed to children under the age of 13 (or under 16 in the European Union). We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal data from a child without verified parental consent, we will promptly delete that information.
9. Third-Party Links & Apple App Store
This Site contains links to external platforms, such as the Apple App Store, GitHub, social networks, and Trustpilot. We encourage you to review the privacy policies of those external services. We are not responsible for the privacy practices or data collection of third-party platforms.
10. Updates to This Policy & Contact Information
We may update this Website Privacy Policy from time to time to reflect operational, legal, or regulatory updates. Any changes will be posted on this page with an updated revision date. If you have any questions, comments, or requests regarding this policy, please reach out to us at [email protected].